Apart from Tanzania, we also ship to Kenya,Uganda, Rwanda, Burundi and Malawi.
You can only change the shipping address before your order has been shipped. Typically, that is within 24 hours of placing an order. Once your item(s) have been shipped, we do not have the ability to change/modify any details of the order, including the address. If you live within Dar es salaam and would like to change your shipping details, please contact us via email or WhatsApp.
Unfortunately, once an order is placed, it cannot be modified or canceled. Please review your order carefully before completing the checkout process.
Most of our products come with a standard manufacturer's warranty. Details about the warranty period and coverage can be found on the product page or in the product's documentation.
You can reach our customer support team through the "Contact Us" link on the footer. Alternatively, you can send us an email by clicking here.
To place an order, simply browse our products, select the items you want, and click on the "Add to Cart" button. Follow the checkout process to enter your shipping and payment information. Alternatively, you can add products to your cart, and on the cart page, click the "Checkout on Whatsapp" button, to complete your order via whatsapp.
Wholesale prices are available to customers who are purchasing a quantity of 3 or more of the same item. Please reach our customer support team through the "Contact Us" link on the bottom of this page. Alternatively, you can call our helpline during business hours or reach us via WhatsApp.
We apologize for inconveniences caused as a result of stock out situations. We try our best to restock as soon as possible but delays may be caused by logistical interferences. It typically takes 14 days to restock items. Our team is happy to speak to you and recommend alternatives.
Yes, we offer personal shopping for skin care brands sourcing from trusted sources world wide. We will shop and ship products to your door step. If you are interested in such curated skin care, contact our support team.